NCAA LiveStats for Basketball - FAQ

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CRITICAL WARNING: A GAME KEY SHOULD BE USED ONLY ONCE, AND ONLY BY THE HOST INSTITUTION FOR THE OFFICIAL SCORING OF THE GAME. Having two or more people scoring a game with the same Game Key will cause the files to merge and combine, therefore corrupting the statistics for the game.

If you wish to practice with NCAA LiveStats (which we recommend!) please set the game up manually. Please do NOT use the Game Key for this. Any practice or non-official game should always be set up manually in NCAA LiveStats.

Contents

Calling and Inputting Where can I get the rosters for the two NCAA LiveStats Practice Games? What are the best practices for communication between the caller and the inputter? What is the best way for callers to call locations? Should I use a mouse or a touchscreen? Setting up games How do I set up a regular season game in NCAA LiveStats? How do I set up a regular season game against a non-NCAA member school? How do I set up a neutral site game? In the NSCM, my game still has TBA listed for an opponent. Should I create this game with a Game Key? Do I need to Finish and Finalize the game at the end? Other questions Can you show me examples of the different shot types? What do I do if my computer crashes or freezes in the middle of the game? I'm ready to start the game, but the only option appears to be a Technical Foul. What am I missing? What is the process for confirming the end of a period, setting up overtime or finalizing the end of a game? Do I need to update my team's records at the end of the game? Where can I find the NCAA Game ID number for my game? My game was postponed. What do I need to do? In the Pregame check I received a "System Clock Difference Detected" message. What does this mean? My Space Bar is not working to start and stop the clock. What do I do? What’s the difference between the black arrow and the BALL indicator? What is a dribbling turnover? Can I delete a game from NCAA LiveStats? What is the Put on Hold button? What is the Pregame clock? Sometimes I see a green bar that says "Messages" with a number counting down. What is that? How do I use the filters in the Action Log to locate a play? What is the difference between Name, Short Name, Short Team Code, and Long Team Code? Can I indicate a national ranking for a team in NCAA LiveStats? How do I use the In-Arena Utility to activate the data feed for use by scoreboards and TV networks? How do I set my Default Printer and my Quick Print options? What are the Game Message and Score Unreliable boxes on the input screen? What are Game Keys? Why can't I turn off certain stats, or choose to not track some statistics? Is there a keystroke entry option? If I am using NCAA LiveStats, what happens when I play on the road and the opponent uses StatCrew/Presto? What do I put in the Competition field in Game Information?

How do I enter...? How do I enter starters? How do I enter a fast break basket? Do I need to enter points in the paint or second chance points? How do I enter a shot that occurs at the buzzer? How do I enter a deadball rebound after a free throw? How do I enter a lane violation on a free throw attempt? How do I enter a made basket with an “and-1” foul? How do I enter a shot attempt with a blocked shot? How do I enter a flurry of tip-ins or quick put backs around the rim? How do I enter a team rebound? How do I enter a team turnover? How do I enter a held ball/jump ball? How do I enter a double foul? How do I handle mass substitutions? How do I reset lineups at the end of a period? How do I make substitutions during a free throw attempt? How do I enter a technical foul on the offensive team when they retain the ball at the point of interruption? How do I enter a technical foul assessed prior to the opening jump ball? How do I enter a technical foul for a "flop"? How do I enter an "intentional" foul? How do I fix the game clock? How do I enter in a field goal scored in the wrong basket? I clicked the wrong entry. How can I go back to the previous step or cancel the last entry? Editing Plays How do I edit a play? What are the best practices for managing substitutions and lineups? How do I edit a substitution? How do I make post-game edits? How do I change a 3-point basket/attempt to a 2-point basket/attempt (or vice versa)? What are linked plays? What is Flag & Proceed? I accidentally clicked the wrong location on the floor. What do I do? How do I change a player’s jersey number or name? How do I switch the teams to the other side of the court? Error Messages Application Error: Couldn't open the game. The RPC server in unavailable.